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 Disc Error on Sailor Moon R Part 2 Boxset

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Neon Genesis
Star Seed


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PostSubject: Disc Error on Sailor Moon R Part 2 Boxset   30th October 2015, 8:01 pm

For those who bought the home video release of Sailor Moon R part 2, there was apparently a major video/audio error on episode 80 of the Viz release. The problem occurs in the second half of the episode where Sailor Mercury is fighting one of the monsters and the scenes have been incorrectly reversed and the audio is terribly out of sync. This is a problem on both the BDs and the DVDs and on both the Japanese and English versions. This was an issue Viz apparently already knew about as it was something that was a problem they had with the Hulu streaming they already fixed. I can handle an imperfect remastering of a 20 year old anime show but this just seems very unprofessional of Viz to let an error they already knew about slip by them. They just announced they will be doing a disc exchange for this release but they haven't announced any further info about it yet. Here's what's been announced so farhttp://www.viz.com/node/1006268



Quote :
We discovered an audio-visual issue with our recent release of SAILOR MOON Season 2 Set 2, located in episode 80, on disc #2 of both the Blu-ray/DVD combo and standard DVD editions. The issue does not affect the rest of the set.


We, along with legions of SAILOR MOON fans, were excited to see the latest adventures of the Sailor Guardians. We are deeply sorry for the issue.


We are working on a replacement solution for fans who have already purchased the set, and details will be announced as soon as possible. Updates will be posted here, as well as through social media:


Facebook: facebook.com/OfficialVIZMedia
Twitter:      @VIZMedia and @Sailor_Moon_NA


Thank you for your patience while we work on a solution!


The VIZ Media Team
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silverskywind
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PostSubject: Re: Disc Error on Sailor Moon R Part 2 Boxset   30th October 2015, 8:12 pm

I'm glad I haven't gotten it yet then!  Hopefully they will do replacements for stores as well, so people who haven't bought it yet will get the fixed blu-ray/DVD's as well!
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PostSubject: Re: Disc Error on Sailor Moon R Part 2 Boxset   31st October 2015, 6:50 am

I haven't gotten it yet, but now knowing this, I can wait on it. Oh well. At least they're addressing it, so that's good.

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PostSubject: Re: Disc Error on Sailor Moon R Part 2 Boxset   31st October 2015, 1:54 pm

I pre-ordered it and yet to receive it (I live in the UK so takes a little longer) so I was really disappointed to read this yesterday. At least I can take comfort in the getting the limited edition gift. I have faith that Viz will be as swift as possible in getting replacements out thought. It's a case of wait and see...

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PostSubject: Re: Disc Error on Sailor Moon R Part 2 Boxset   31st October 2015, 1:57 pm

I guess it was a good idea to wait, huh? At least it isn't a bigger error-when I first saw the title of the thread I thought the error was so much worse lol

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PostSubject: Re: Disc Error on Sailor Moon R Part 2 Boxset   31st October 2015, 2:07 pm

So did I when I saw Viz's twitter post - I was like :O....

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PostSubject: Re: Disc Error on Sailor Moon R Part 2 Boxset   31st October 2015, 2:56 pm

I remember the ADV boxset had an audio error too on episode 68 where you could hear DiC dub audio during the Japanese language track and they offered a disc exchange for that set too.
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PostSubject: Re: Disc Error on Sailor Moon R Part 2 Boxset   6th November 2015, 8:44 pm

Here is a link to information on how to get your faulty discs exchanged.

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PostSubject: Re: Disc Error on Sailor Moon R Part 2 Boxset   28th November 2015, 3:51 pm

Good thing I haven't bought it yet.   The Best Buy I was at for Black Friday didn't have it in stock, but I did get part 1 of season 2.  Do any of you guys know if there is a problem on that one?
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