Get Help HERE!
Who do I go to?!
Help! I need help! This page is dedicated to making sure you know who to go to for whatever you need. We all need a little help sometimes, so don't hesitate to seek it out!
Here at GC we have two special administrators to work with and help members of all ranks. Sailor Jupiter and Artemis are our special go-to people for any reason, whether it's for help, questions, concerns, problems, or even just a friend to talk to. If you are unsure of anything, find a problem, disagree with a member, or have another issue, all you have to do is send Sailor Jupiter a Private Message or send Artemis a Private Message explaining what you need from them.
Small note: This being said, this means that if an issue or question comes up and someone else is contacted, then you might be directed to one of their PM boxes.
This page is also a resource for members of all ranks to find out what to do if you don't hear back from an admin. First, please wait 3 days before contacting the backup person. If you have waited this amount of time, it is 100% OK to contact the next person. However, please be sure to check our current listed LOAs before assuming you are being ignored.
What do I do if Sailor Jupiter and Artemis are gone or don't answer?
We have a whole team of admin and moderators who are here to help you! Here is a short list:
- Sailor Jupiter's partner is Artemis. Artemis' partner is Sailor Jupiter. Please contact either for general help, rank changes, questions about the mentorship program, and name changes. If Artemis AND Sailor Jupiter are both not available, then please Private Message (PM) Neo Queen Serenity.
- For problems in a thread, read the "about" thread that should be pinned towards the top of the forum you are in to find the moderator listed. If you can't find this information, please PM Neo Queen Serenity with the name of the forum so she can direct you to the proper moderator.
- REMINDER: you should attempt to work out problems with other members via PM WITH the person you are having trouble with before you contact anyone else! We will ask about this before taking futher action.
- For problems with a member, moderator or admin when Sailor Jupiter AND Artemis are not available, please PM Neo Queen Serenity to help you deal with the issue.
- For more detailed information on how certain post functions work, check out our special tutorials!